Conditional Notification Forwarding
J
Jon Hayes
Would love the ability to forward notification emails to specific people based on whether someone has selected a specific choice earlier in the form as an extension of the conditional logic features!
e.g
User selected "Property A" -> Send Form Notification to person@propertyA.com
User selected "Property B" -> Send Form Notification to person@propertyB.com
Abhishek
Merged in a post:
Trigger emails based on the form response.
Abhishek
Currently, the form admin can set two types of emails after a submission is received:
- The email that they will receive
- The email to the responder
Though the email they receive can have multiple receivers, currently it doesn't support logic like whom to send based on the options selected.
For example, a form can have options like:
- I have a technical query
- I have a sales-related query
Based on what option you have selected, it will route the email to the corresponding receiver.
You can do this using Zapier integration for now.
Abhishek
Hey Jon Hayes we will add workflow feature soon. But for now the best way to do this is using our Zapier integration. Let me know if you need help with that.